The patient is hard of hearing. Which method of communication best assist the patient?

• A. Speak rapidly
• B. Use only written notes
• C. Speak slow, loud, and clear while facing the patient
• D. Turn up the volume on devices without addressing the patient

Answer: (C)

When communicating with someone who is hard of hearing, facing the patient and speaking slowly, clearly, and at a comfortable volume is most effective. This approach taps into both auditory and visual cues—the person can read lips and facial expressions while also hearing the words. Enunciating and pausing between phrases reduces mishearing and helps confirm understanding. Simply turning up device volume without engaging the patient or relying only on written notes can still leave important cues missed, and speaking quickly makes comprehension harder. By combining clear speech with good positioning and eye contact, you maximize the chance that the message is understood and the patient feels respected and involved.